Common Questions

Find Simple Beautiful Things at 30 O'Connor Street, Chippendale 2008 to shop our online range in-store. Directions.

We stock our full online range in-store at 30 O'Connor Street, Chippendale.

We aim to ship all orders next business day. Delivery times are generally 2 - 4 business days for metropolitan areas of Sydney, Melbourne and Brisbane. Please include an additional 6 - 11 days for all other locations.

For more information, see our Delivery page.

For full shipping policy details, please visit our Shipping Policy page.

Currently simplebeautifulthings.com.au is shipping orders to Australia and New
Zealand. We’ll let you know as soon as this changes.

We will provide you with tracking information when we ship your order so you’ll know where it is each step of the way. Please click here to track your order.

Standard delivery is $8.80 anywhere
in Australia. Enjoy free standard shipping when you spend over $120 in
one transaction. Express options are available. Does not apply to International & Trade customers.

Click and collect orders are ready within 24 hours from our Chippendale store in Sydney, during regular store hours. You’ll receive a notification when your order is ready for collection.

If you need to collect outside of regular store hours, please contact us by email or phone—we’ll do our best to accommodate.

Please bring your order confirmation email when collecting your items.

We hold click and collect orders for three weeks from the order date. If you need more time, let us know. After three weeks, orders are returned to stock and a store credit is issued for the order value.

If someone else will be collecting your order, please email us beforehand with the collector’s name. They will need to bring your order confirmation email for pickup.

We understand that sometimes things change, so Simple Beautiful Things offers postage-paid returns within Australia(excluding sale items, which may be returned at the customer’s cost).

Provided your items are in original condition and unused, you can return them for a full refund within 21 days of purchase.* Please ensure items are returned in their original condition and packaging so we can assist you efficiently.

The easiest way to return your items is to email hello@simplebeautifulthings.com.au, and we’ll send you a pre-paid label to attach to your parcel, so you can return your package free of charge.

Returns will be reviewed and processed within 2 business days of receipt, and it may take your payment provider up to 7 days to process the refund to your account.

*This return policy is in addition to and does not affect your statutory rights under Australian Consumer Law.

For our full returns policy, please see the following link: Returns Policy

For full returns policy details, please visit our Returns Policy page.

At Simple Beautiful Things, we curate thoughtfully chosen Homewares, Stationery, Furniture, and Carry, each selected for its honest form, mindful origin, and the quiet pleasure it brings.

We are drawn to family-led and small businesses that share our values, prioritising considered production, natural materials, and distinctive design.

Every piece in our store is a reflection of our belief that life is enriched by the simple, well-made objects that accompany us through our day.