Common Questions


Standard delivery is $7.80 anywhere in Australia. Enjoy free standard shipping when you spend over $88 in one transaction. Express options are available. For more information on Shipping please click the following link:

We aim to ship all orders next business day. Delivery times are generally 2 - 4 business days for metropolitan areas of Sydney, Melbourne and Brisbane. Please include an additional 3 - 5 days for all other locations.

Once your order is shipped you will receive an email confirmation with links to a tracking page. Please follow this link for updates on your delivery.

Currently is shipping orders to Australia and New Zealand. We’ll let you know as soon as this changes.


We know sometimes things change. So to help you Simple Beautiful Things offers free shipping on returns.

Provided your items are in original condition and have not been used you can return your item(s) for a refund within 21 days of purchase*. This excludes Sales items.

So we can help you please make sure to return your items in original condition and original packaging.

The easiest way for you to return your item(s) is to email and we will forward you a pre-paid label to attach to your parcel so you can send your package to us free of charge. Your return will be processed by us within 2 business days of receipt. It may take your payment provider up to 7 days to process the credit to your account.

*The above return policy is in addition to and does not affect the statutory rights you have under the Australian consumer Law

Other Questions

Simple Beautiful Things is open online and at our location at 30 O'Connor Street, Chippendale 2008. You can reach us by phone on (02) 8018 7463, chat with us online or email us at We look forward to helping you.