FAQ's

Do you have a store?

Simple Beautiful Things is only available online. With our partnership with Australia Post we can ensure that your order is received in a timely manner and can be tracked via the following link.

When will my order ship?

Orders are sent within 24hrs of receipt Monday to Friday, excluding public holidays. Delivery times are generally within 3 - 4 days for metropolitan areas of Sydney, Melbourne and Brisbane. Please include an additional 3 - 5 days for other locations.

How do I track my order?

We will provide you with tracking information when we ship your order so you’ll know where it is each step of the way. Please click here to track your order.

What are the shipping costs?

Standard delivery is $10. If you spend over $75 delivery is free.

Do you ship internationally?

Currently simplebeautifulthings.com.au ships only within Australia. We’ll let you know as soon as this changes.

What happens if I have changed my mind?

We know sometimes things change. So to help you simplebeautifulthings.com.au offers free shipping on returns

If you are not 100% satisfied with your purchase from simple beautiful things you can return your item(s) for a full refund within 30 days of purchase. So we can help you please make sure to return your items in original condition and in original packaging.

The easiest way for you to return your item(s) is to email us @ cs@simplebeautifulthings.com.au and we will forward you a pre-paid label to attach to a satchel so you can send your package to us free of charge. Simply drop the parcel off at your local Australia Post office and your return will be processed within 2 business days of receipt.

*The above return policy is in addition to and does not affect the statutory rights you have under the Australian consumer Law